Frequently Asked Question

You can create a customer account by signing up during checkout or by logging into 'Profile' in the menu. Alternatively, you can create a new account here.

Delivery time varies depending on the destination. Typically, shipping takes 5 to 7 business days. In exceptional cases, such as high demand or unforeseen delays, delivery may take longer.

Yes, we ship worldwide. Please note that additional shipping costs and possible customs duties may apply for international orders.

Yes, we offer free shipping for orders over 50 euros within the EU.

If an item is missing from your order, please contact our customer service immediately. We will investigate the incident promptly and make sure you receive your item or find a suitable solution.

You can check the status of your order easily in your customer account under 'Orders'. If you don't have an account yet, you can create one during checkout or log into the 'Profile' section in the menu. Access your account here.

To return an item, please contact our customer service via email at info@weinreichstore.de or through our contact form.

You can return items within 30 days of receiving them, as long as they are unused and in their original packaging. Please ensure that the item is not damaged.

We accept payments via credit card, PayPal, Apple Pay, and many other payment methods.

Yes, all payments are protected by SSL encryption.

Protecting your personal data is very important to us. We use the latest security standards, including SSL encryption, to ensure that your data is securely transmitted and stored.

Currently, we do not offer installment payments. However, you can pay using regular payment methods like credit card, PayPal, and Apple Pay.

Yes, with the code 'WELCOME 10', you get 10% off as a new customer on your first order. Simply enter the code during checkout.

You can find the latest offers and discounts by subscribing to our newsletter to receive information about exclusive promotions.

You can contact us by email at info@weinreichstore.de or via our contact form.

Generally, we respond as quickly as possible. However, in some cases, it may take a few hours.

Our customer service is available 24/7. We are always here to assist you!

Please contact us by email at info@weinreichstore.de or via our contact form and we will assist you as soon as possible.

To subscribe to our newsletter, simply scroll to the bottom of the page and enter your email address in the subscription field. You will then receive regular updates and offers.